FAQ

What are the payment options?
Big Cartel's policies dictate that payments are only accepted via Paypal. I sincerely apologize for any inconvenience.

How long do the Illustrations take?
Regular completion time is 2-4 weeks depending on amount of current orders. Rush ordering is available with a fee, please contact me immediately so I can accommodate you.

Shipping: Cost? How? When?
Free shipping! All orders are shipped upon completion. I ship using USPS and it will take about 2-7 days to arrive (this does not apply to rush orders).

What about Refunds and Exchanges?
I am positive that you will be pleased with your purchase. These illustrations are not meant to be an exact portrait but more of a fashion illustration. They are an artistic interpretation of your item that contribute to the individuality and uniqueness of your one of a kind piece.   I strive to make the customer happy and I'm confident that I will do so. I do not issue refunds or exchanges unless your item is damaged.

Will you do Custom/Commissioned artwork for something that is not listed in your shop?
Yes, I would love to work with you! Please contact me about your specific idea. I am positive we can work together to get you what you have in mind!